Frequently Asked Questions

Do you have questions about your medical care in Morocco? Find below the answers to the most frequently asked questions by our patients.

You can contact us via our online form, by phone at +212 0522 274 820 / +212 661 134 182, or by WhatsApp. Our team responds within 24 to 48 working hours.

Yes, we recommend sending all available medical documents (reports, blood tests, imaging, prescriptions) before your visit. This allows our specialists to prepare your care plan and provide an accurate quote.

Ideally, plan your stay 3 to 4 weeks in advance to allow time for the medical evaluation, obtaining a possible medical visa, and organising your accommodation.

Yes, our team assists you with administrative procedures, including providing a medical invitation letter and the documents needed for your medical visa application at the consulate.

This depends on your insurance coverage. We recommend checking with your insurer before your visit. We provide all necessary medical documents and invoices to support your reimbursement request.

No. Our doctors speak French and some also speak Arabic and English. Our administrative team handles interpretation if needed to ensure smooth communication throughout your stay.

Our team provides remote post-operative follow-up. You will receive a full medical report before departure, and our doctors remain available by email, phone, or WhatsApp to answer your questions.

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